The following exclusions apply:
- Any project related work that will have an impact on the currently designed infrastructure. These projects will be discussed upfront and quoted for separately.
- The content of what needs to be protected on servers are the responsibility of the customer.
- Any additional Commvault licenses required to protect the environment must be purchased separately by the customer.
- If Gabsten identifies that the Commvault environment (backup or archive) is not functioning correctly because of circumstances and/or third party applications outside of our control it will be communicated to the customer.
- Gabsten will not be held responsible to resolve any incidents whether related to the Commvault suite of products or environmental issues.